If you’ve ever been locked out of your work computer, you know the urgent need to reach IT support. Unfortunately, help desk staff are often busy assisting others, which can mean a significant delay before you regain access. Andrei Serban realized the critical importance of IT’s manual work when he was a product lead on […] from TechCrunch https://ift.tt/knuvBMp
Monday, June 2, 2025
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